Return and Refund Policy

Last updated: 3-26-2025

Thank you for shopping at State of Joshua.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to State of Joshua.

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Website refers to State of Joshua, accessible from https://stateofjoshua.com/

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Returns

Please choose your artwork carefully as we do not accept returns. All items are final sale.

If you notice any serious damage to the outside of the package please do not sign for the delivery and contact us immediately. To avoid accidentally damaging your purchase.

If you notice damage upon unpacking your purchase from State of Joshua, contact us within 48 hours of receiving the artwork/product with digital images of the damage. If we find that the artwork/product was damaged in transit we will endeavor to replace the artwork/product. In the event that we are unable to replace the artwork/product we will arrange a refund upon receiving the returned damaged artwork/product and corresponding Certificate of Authenticity (when applicable).

• Please contact us with any issues: https://stateofjoshua.com/contact/

Damaged or Faulty Goods

We take the utmost care in packaging the artwork/product, and only use reliable, professional carriers. Nevertheless, you must examine the artwork/product on arrival before signing for them.

Artwork/produts must be removed carefully from packaging as we accepts no liability for any damage incurred to the artwork/product during unpackaging.

If a product is damaged, please contact us at once and no later than 48 hours of receipt. https://stateofjoshua.com/contact/

We reserve the right to refuse to issue a refund/exchange/replacement item and to recover the cost of the returns delivery from you in the event that the item is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions or if the problem is due to normal wear and tear.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• Contact us at once and no later than 48 hours of receipt of the artwork/product.

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Sale Items: Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
• If contacted more then 48 hours after recipt of the artwork/product

We reserve the right to refuse returns/exchanges/replacements of any artwork/product that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

106 Holbrook Rd
Turner, ME 04282
USA

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By visiting this page on our website: https://stateofjoshua.com/contact/