SHIPPING POLICY
Last updated: 3-27-2025
State of Joshua is committed to excellence, and the full satisfaction of our customers.
State of Joshua proudly offers shipping services. Be assured we are doing everything in our
power to get your order to you as soon as possible. Please consider any holidays that might impact
delivery times.
We use FedEx and UPS as our carriers. Please note that a signature is required for all deliveries from State of Joshua.
SHIPPING
All orders for our products are processed and shipped out in 4-10 business days. Orders are not
shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders,
shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there
will be a significant delay in the shipment of your order, we will contact you via email.
Please note that all delivery times are from time of shipment, not from time of order.
You will receive a tracking number as soon as your purchase is shipped.
International Orders
We ship internationally using FedEx.
Damaged orders
If you notice any serious damage to the outside of the package please do not sign for the delivery and contact us immediately. For further information, see
our Return Policy.
Originals
Once the transaction is confirmed on the website, the preparation and packing begins. The process/handling time can take 7-10 business days
before being shipped. please keep this in mind when ordering.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to
correct an incorrect shipping address. Please contact us immediately if you believe you have
provided an incorrect shipping address.
UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information will
be refunded, less the cost of shipping.
LOST/STOLEN PACKAGES
State of Joshua is not responsible for lost or stolen packages. If your tracking information states
that your package was delivered to your address and you have not received it, please report to the
local authorities.
RETURN REQUEST DAYS
https://www.stateofjoshua.com allows you to return its item (s) within a period of 2 days(only pertaining to certain circumstances).
Please refer to our return policy: https://stateofjoshua.com/return-policy/
OUT OF STOCK ITEM PROCESS
In case of out-of-stock, https://www.stateofjoshua.com will prioritize a first come first serve customer priority when items arrive back in stock
IMPORT DUTY AND TAXES
When working with https://www.stateofjoshua.com, you have the following options when it comes to taxes as well and import taxes: pre-paid and included in price of order
ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping
Policy.
CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts:
Contact
